Terms & Conditions

Last Updated: January 30, 2026 | Version: 3.0

These Terms and Conditions (“T&Cs”) govern the collection, storage, processing, and use of data by Landslide Energy Ltd (trading as RYE Energy), as well as the use of all RYE Energy products, services, and associated fees.

By proceeding to use our products or services, you confirm that you have read and agree to these T&Cs and authorise us to act as your representative as defined in Section 4.

0.0 Background and Definitions

0.1 Nature of Service: Landslide Energy Ltd acts as an independent Third-Party Intermediary (TPI) and energy management platform. We are not an energy supplier. We provide market searches, bespoke tendering, and data analytics via a panel of selected partner suppliers (including but not limited to Yu Energy and Octopus Energy).

0.2 Client Definition: "Client" refers to the individual, business, or legal entity entering this agreement. Where a holding company contracts on behalf of a subsidiary, "Client" includes both the holding company and the recipient subsidiary.

0.3 Digital Letter of Authority (DLOA): The electronic authorisation granted by the Client through an affirmative action on the RYE Energy platform (e.g., ticking a consent box). This DLOA carries the same legal weight as a physically signed Letter of Authority and serves as formal notice to Energy Suppliers of Landslide Energy Ltd’s appointment as the Client’s agent.

1. Data Management and Evidence Storage

1.1 Secure Evidence Storage: All evidence related to data processing and consent shall be retained in a secure facility. Records are locked to prevent unauthorised modification and are stored in encrypted databases.

1.2 Digital Signature Capture: All consent actions are timestamped. Evidence includes digital capture of metadata (IP address, browser user-agent, and unique session ID), which constitutes the Client's "Digital Signature" under the Electronic Communications Act 2000.

1.3 Data Retention: Data shall be retained for a period of three full calendar years from the date of collection for audit and regulatory compliance, unless a deletion request is submitted to privacy@rye.energy.

2. Purposes of Data Collection

Data is collected and shared to enable:

Energy Monitoring & Management: Real-time/historical usage tracking and cost-saving analytics.
Bespoke Tendering: Sharing consumption data with suppliers to secure tailored contract offers.
Billing & Revenue Recovery: Identifying inaccuracies, managing disputes, and securing refunds/rebates.
Site Support: Managing meter upgrades, new connections, and "Change of Tenancy" (CoT) requests.

3. Consent Withdrawal Process

3.1 Rights: Consent can be revoked at any time without affecting the legality of prior processing.

3.2 Method: Formal withdrawal requests must be sent to product@rye.energy.

3.3 Processing: Acknowledgement within 3 business days; final data termination/anonymisation finalised within 30 business days post-validation.

4. Authorisation & Digital Letter of Authority (DLOA)

4.1 Appointment of Agency: By accepting these T&Cs via digital onboarding or site-submission, the Client appoints Landslide Energy Ltd to act as its authorised representative. This digital acceptance constitutes a formal, binding Letter of Authority (LOA).

4.2 Authorisation Scope: The Client explicitly authorises Landslide Energy Ltd to:

Access current and historical account info, billing history, and pricing details.
Access metering details from industry databases (e.g., ECOES, n3rgy, XoServe, Electralink).
Submit site data to energy suppliers for formal bespoke pricing tenders.
Appoint alternative meter operators, data collectors, or agents.
Manage "Change of Tenancy" (CoT) notifications and resolve supplier disputes.
Validate energy invoices, adjust credits, and gain access to supplier portals.

4.3 Supplemental Documentation: While the Client’s digital acceptance constitutes a valid LOA, the Client acknowledges that certain Energy Suppliers may require a physically signed or company-headed version of the LOA for specific legacy workflows. The Client agrees to promptly provide a signed supplemental LOA upon request.

5. Membership, Fees, and Commissions

5.1 RYE Membership Fee: Landslide Energy Ltd charges a £90 per month fee per meter point (site) for its suite of solutions, including Energy Management Software, Expense Tracking, Revenue Recovery, Billing Validation, Meter Installations/Upgrades, and Consultancy.

This fee is billed via Direct Debit.
This fee is only applicable if RYE’s services result in energy cost savings of £90 per month or higher compared to historical rates or market averages.

5.2 Non-Circumvention: The Client shall not attempt to contact or contract directly with an Energy Supplier introduced by Landslide Energy Ltd to circumvent fees. If the Client contracts with an introduced supplier independently within 12 months, the Client remains liable for all fees and estimated commissions as if RYE had brokered the deal.

5.3 Early Termination: If a Client terminates this agreement prior to the end date of a RYE-brokered supply contract, an early termination fee of £90 per remaining month, per site, shall be payable.

6. Liability and Consumer Protection

6.1 Good Faith: Acts performed by Landslide Energy Ltd in good faith under this DLOA shall not give rise to liability against energy or water suppliers.

6.2 Ombudsman: Landslide Energy Ltd is a member of the Energy Ombudsman (Membership No: C35LAND01).

6.3 Limitation: Landslide Energy Ltd shall not be liable for indirect or consequential losses. Total liability is limited to the fees paid by the Client in the twelve (12) months preceding a claim.

7. Governing Law and Practical Matters

7.1 Jurisdiction: These T&Cs and the resulting DLOA are governed by the laws of England and Wales.

7.2 Amendments: We reserve the right to modify these Terms. Continued use of services following updates constitutes acceptance of the revised Terms.

Contact Information:

Landslide Energy Ltd (Trading as RYE Energy)

56 Shoreditch High St, London E1 6JJ

Email: help@rye.energy | Phone: +44 7448977482

Contact Information

Landslide Energy Ltd (Trading as RYE Energy)
‍56 Shoreditch High St,
London E1 6JJ
Email: privacy@rye.energy

For additional details or queries regarding these Terms and Conditions or data privacy, please refer to our Privacy Policy and Data Compliance Policy available on our website. Landslide Energy Ltd is registered in the United Kingdom, Company Number 14531318. Registered address: Tea Building, 56 Shoreditch High Street, London, E1 6JJ.